Vocametrics Talk to us
Built for VoIP operators

AI voice analytics
on your infrastructure.

Transcription, sentiment, summarization, PII redaction, and process compliance scoring on every call — running on local GPUs in your data center, with native PBXware integration. No cloud per-minute charges. Voice never leaves your control.

25
Languages
100%
Call coverage
~200k
Minutes / month / L4
$0
Per-minute cloud fees

Your customers want AI on every call. Cloud APIs ruin the margin.

Transcription, sentiment, compliance scoring, and AI summaries are no longer optional in 2026. But every commercial path through cloud APIs eats the margin you'd serve an SMB with — and ships your customers' voice out of the country.

Margin squeeze

$0.01–0.06 per minute, charged forever. A 10-agent SMB stops being profitable.

Latency that kills real-time

Round-trips to a cloud API rule out streaming agent coaching and live compliance prompts.

Data residency and control

Voice leaving the country — and your control — is increasingly hard to defend (GDPR, sectoral).

How Vocametrics fits in.

One layer between your existing PBXware and four purpose-built portals. The whole AI pipeline runs on local GPUs you already have rack space for.

  • Native PBXware integration — multi-tenant ARI with WebSocket proxy, SIP/RTP capture via SPAN.
  • Custom PyTorch container — VAD, ASR (Parakeet/Canary), and PANNs music classification as one tuned pipeline.
  • Priority-tiered queues — realtime / standard / bulk routed across GPU hosts. Linear horizontal scaling.
  • No PBX changes — passive observation from a SPAN port, not in the call path.
INPUT — WHAT YOU ALREADY OPERATE PBXware Multi-Tenant ARI events · SIP / RTP via SPAN Vocametrics · on local GPU every call, end to end, in seconds Transcription · Parakeet / Canary · 25 languages Sentiment · emotion · sentiment journey Summarization · topic extraction PII detection & redaction Process compliance scoring OUTPUT — FOUR PURPOSE-BUILT PORTALS Admin Supervisor Agent Customer

Four portals. One platform.

Each portal is built for the role it serves — not a single dashboard with role gates.

Admin

Control plane for service providers

Customers, accounts, integrations, billing, AI configuration, audit logs.

Supervisor

Quality, surfaced before churn

AI-prioritized alerts inbox, per-agent dashboards, scoped CDR view.

Agent

Self-coaching, phone-based login

Personal KPIs, full call history, AI feedback. No usernames, no passwords.

Customer

Branded self-service

Own data, own scorecards, own users — Analytics Advisor onboarding in minutes.

The architectural wedge — local GPUs.

A partner running on cloud APIs cannot serve a 10-agent business profitably. The math doesn't work. Local GPUs change the math.

Cloud transcription / LLM APIs
  • $0.01–0.06 per minute, charged forever.
  • Latency depends on a third-party network.
  • Voice data leaves the country and your control.
  • Pricing prevents profitable SMB plans.
  • Vendor can change pricing or terms unilaterally.
Vocametrics on local GPUs
  • Fixed hardware cost amortized over 3–5 years.
  • Sub-second LAN latency — real-time becomes viable.
  • Voice never leaves the partner's data center.
  • Partner sets the margin and owns the runtime.
  • Scale by adding GPU hosts behind priority queues.
Real numbers from production today
~50k
Calls / 30 days
~200k
Audio minutes analyzed
1× L4
Single GPU host
~5×
L40S replacement gain

Eight customers, sixty-six accounts, multi-tenant from a single deployment. Priority queues keep standard-tier wait times within SLA even when bulk workloads burst.

Built for the stack you already run.

Vocametrics is not asking you to learn a new infrastructure paradigm. It's asking you to add one GPU host and point existing infrastructure at it.

Native PBXware integration, SERVERware-friendly deployment, sniffer-based capture from a SPAN port — same operational discipline you already operate.

PBXware
Multi-tenant ARI integration

Tenant-code resolution + WebSocket proxy for NAT traversal.

SERVERware
6–8 VMs, drops in

Provisioning, networking, storage already in place.

SPAN port
Passive SIP/RTP capture

No in-line component, no PBX changes, no service risk.

GPU host
The only new procurement

L4 to start, L40S for scale, H100 when volume justifies.

25
Languages

European catalog with auto-detection — Spanish, English, Portuguese, French, German, Italian, Dutch, Polish, Catalan, and more.

PII
Detection & redaction

Credit cards, national IDs, phone numbers, emails, bank routing — replaced with [REDACTED], originals never stored.

100%
Call coverage

Every call analyzed end to end — not a sample. Stereo recording, MOH suppression, MOS / jitter / RTT correlated with sentiment.

Three partnership models.

Pick the appetite that fits. Specific commercial terms are discussed individually in a follow-up call.

Tier 1
Reseller

We host, you sell. Lowest-risk on-ramp — no infrastructure commitment. Ideal for partners who want to test demand before investing.

Commercial: wholesale price, partner sets retail.
Primary fit
Tier 2
Deployment Partner

You host in your data center. We license the platform and share revenue. The natural fit for established Bicom partners with a customer base and infrastructure.

Commercial: revenue share + small platform fee per customer.
Tier 3
White-Label Licensee

Annual platform license, full brand control, optional territory exclusivity. For large partners with mature DevOps and enterprise customer bases.

Commercial: annual license, optional per-tenant fee.

Talk to us about a partnership.

Bring your traffic profile, your customer mix, and your roadmap questions. We'll bring the deployment math, the architecture deep-dive, and a candid view on which tier fits.

Bicom Partners Summit 2026 · Sales Manager · Newcom Inc.